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This topic contains 3 replies, has 2 voices.

Last updated by Bigul 2 months, 3 weeks ago.

Assigned support staff: Bigul.

Author Posts
July 26, 2019 at 12:59 pm #4289707

maximeM-9

I am trying to update WMPL.

Link to a page where the issue can be seen:
On the admin i have the error
User chateauxbtsite already has more than 'max_user_connections' active connections
Array
(
[language] => en
[context] => WP Endpoints
[gettext_context] =>
[domain_name_context_md5] => 8d0ee533eb6eaa9960c52ecb3fc80232
[name] => order-pay
[value] => order-pay
[status] => 0
[translation_priority] => optional
[allow_empty_value] =>
)

I expected to see: Update OK

Instead, I got: Errot !

July 26, 2019 at 3:59 pm #4290931

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve these issues.

It looks like the issue is related to the method that PHP is using to connect to MySQL database in your server. In the past the customers has solved the similar issues with the help of their hosting provider. So can you please check it with your hosting service.

Please check the following threads for more details and let me know your feedback.

https://wpml.org/forums/topic/we-have-detected-a-problem-with-some-tables-in-the-database-65/

https://wpml.org/forums/topic/the-max_user_connections-error-message-keeps-pop-up-once-i-activate-cms/

--
Thanks!

Bigul

July 29, 2019 at 6:43 am #4297213
maximeM-9

Hi.
Thanks a lot for your help.
I contacted my provider.
Do you think it's the reason that i can not update the plugin ?
Thanks

New threads created by Bigul and linked to this one are listed below:

https://wpml.org/forums/topic/upgrading-wpml/

July 29, 2019 at 1:49 pm #4300453

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for the updates. This *Upgrading WPML* will not be related to this normally.

Please note, I have opened a new ticket for the Upgrading WPML issue. Because as per our support policies, we can only handle one issue per ticket. It will help us to serve you better and we can avoid discussing multiple problems in one ticket. I will get back to you soon on the new ticket. Please wait. Thank you for the understanding.

--
Thanks!

Bigul