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This topic contains 13 replies, has 3 voices.

Last updated by Diego Pereira 6 months ago.

Assigned support staff: Diego Pereira.

Author Posts
February 6, 2019 at 10:36 am #3165018

lars-kroghJ

https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/ how to use this. ?

Do it only support from English to a other lang. ?

We have tryed to follow your guide. But we are unable to find that automatic translate bottom....

February 7, 2019 at 6:51 am #3168649

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hello,
Thank you for contacting WPML support.

The Advance Translation Editor support the languages in this list: hidden link

Also, could you tell me if you were able to activate and use the Advance Translation Editor correctly?

Kind regards,
Carlos

February 7, 2019 at 8:57 am #3169166

lars-kroghJ

So is that a no or a yes. ?
I see both da and no in their. So im thinking thats not a problem. ??
But i can't find the blue bar in the advanced translation editor. As shown in your video...

And yes i did install it and have it working..... -.-

So please help us moving forword.

Can we translate using the service from Danish to Norway. ?

February 7, 2019 at 9:29 pm #3172327

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hi there,

I took a deeper look at the problem and the cause of the issue is a mismatch between the Norwegian language code from Azure and from WPML. I just escalated this ticket to our 2nd tier of support where our specialists will take a deeper look and will try to find a solution.

I will keep you updated about the evolution of this ticket.

Best regards,
Carlos

February 12, 2019 at 9:28 am #3187484

lars-kroghJ

Any updatE ?

February 12, 2019 at 2:33 pm #3189200

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hi there,

Yes, our specialists are already working on solving this issue.

Regards,
Carlos

February 13, 2019 at 7:53 am #3192400

lars-kroghJ

Any planed ETA ?

February 13, 2019 at 1:17 pm #3194133

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hi there,
When exactly our developers will release a Update including the required Fix is not up-to us Supporters to determine.

Each issue reported in is taken seriously into consideration.

It is given a high or low priority based on a number of factors.
Factors which those with the overview of all things related are in the best position to determine.

I apologize any inconvenience this may cause.
Regards,
Carlos

February 22, 2019 at 12:16 pm #3232218

lars-kroghJ

Do you update us once its back and working ?

February 25, 2019 at 12:24 pm #3239650

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Since Carlos currently has a few days off, I will replace him here in the forum. I hope this is OK for you.

Sure, our developers are already working on this. We will update you as soon the fix is released.

Kind regards,
Diego

April 15, 2019 at 10:41 am #3612553

lars-kroghJ

any news here on this matter. ?

April 16, 2019 at 6:20 pm #3624635

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

I'm checking with my team and will send you a feedback soon.

For now, please make sure to keep WPMl updated to the lastest versions. You can download from here: https://wpml.org/account/downloads/

Kind regards,
Diego

April 17, 2019 at 12:20 pm #3630683

lars-kroghJ

We have the newest version.

April 18, 2019 at 12:42 pm #3639189

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello,

Our team released the fix today. Please update the plugins to the lastest version and check if the issue persist.

Kind regards,
Diego