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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing significant slowdowns on their website when WPML plugins are activated.
Solution:
If you're experiencing similar issues, we recommend you try the following steps:
1. Create a full backup of your site.
2. Ensure all plugins and themes are up to date.
3. Flush any existing cache memory.
4. Deactivate all plugins, including WPML ones.
5. Activate a default WordPress theme, such as Twenty Twenty.
6. Reactivate the WPML plugins.
7. If the performance improves, reactivate your original theme and then other plugins one by one to identify the problematic plugin.
Additionally, please provide the debug information by following the guide at https://wpml.org/faq/provide-debug-information-faster-support/.
If these steps do not resolve the issue, update WPML and other plugins to their latest versions and flush any cache again.

This solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 4 replies, has 2 voices.

Last updated by Carlos Rojas 2 weeks, 3 days ago.

Assisted by: Carlos Rojas.

Author Posts
November 7, 2024 at 5:20 am #16375198

vidishP-2

Background of the issue:
I am trying to use WPML on my site hidden link.

Symptoms:
Using WPML extremely slows down the site.

Questions:
Using WPML extremely slows down the site.

November 7, 2024 at 5:21 am #16375200

vidishP-2

I am trying to use WPML on my site hidden link.
Using WPML extremely slows down the site.

November 7, 2024 at 1:19 pm #16377591

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hello,
Thank you for contacting us

1.- Please share the debug information of the site in your next message following the steps described in this guide: https://wpml.org/faq/provide-debug-information-faster-support/

2.- I kindly ask you to follow these steps to isolate the cause of the issue:
- Create a full backup of the site
- Update any outdated plugins or themes
- Flush any cache memory that might exist
- Deactivate all plugins, including the WPML ones
- Activate a default WordPress theme like Twenty Twenty
- Activate the WPML plugins
- If the performance issue disappears, start by activating the theme and then the rest of the plugins, one by one, until the issue appears again and you find the culprit.

Could you tell me the results of the steps described above?

Best regards,
Carlos

November 8, 2024 at 7:16 am #16380687

vidishP-2

Hi,

We have followed the steps, and here are the performance links.
We noticed a drop in performance when the WPML plugins are activated. Additionally, the PageSpeed report shows errors related to this.

When all plugin deactivated :

PAGE SPEED = hidden link
GTMatrix = hidden link

When default theme activated :

PAGE SPEED = hidden link
gt matrix = hidden link

After activating WPML plugins

PAGE SPEED = hidden link
: hidden link
gt matrix : hidden link

Debug Info:
***

Thanks.

November 8, 2024 at 10:49 am #16381667

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Thank you for your message.

Please update the WPML plugins to the latest version and update any other outdated plugins or themes. Flush any cache memory that might exist.

Let me know if the issue disappeared.