Variable Product download link translation

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We’re currently experiencing a system outage that is affecting our automatic translation service. We’re working to resolve the issue, and services will be back online soon. Thank you for your understanding.

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Supporter timezone: America/Sao_Paulo (GMT-03:00)

This topic contains 5 replies, has 2 voices.

Last updated by Diego Pereira 4 years, 2 months ago.

Assisted by: Diego Pereira.

Author	Posts
January 12, 2021 at 2:04 pm #7826021
andreyK-12	Hi! I have a variable subscription product which is also digital and downloadable. I need to set different download link for it's translation. I found this ticket from 2017: https://wpml.org/forums/topic/translating-download-link-of-digital-product/ It says: In the translation editor interface you will see a section called "Downlaod files" with the field for the name and for the file URL. You can change it there according to your needs. I enabled "Add separate download files for translations when translating products", here is a screenshot: hidden link The problem is that I don't have this "Download files" section is translation editor interface. Check the screenshot. What am I doing wrong?
January 12, 2021 at 3:40 pm #7827107
Diego Pereira Supporter Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hello, welcome to the WPML support Forum! Could you please try to search the download URL using the "search source" field? Please check these links for more details: - https://wpml.org/forums/topic/advanced-translation-editor-edit-a-alink-tag-on-the-fly-for-new-language/ - https://wpml.org/announcements/2020/02/translating-links-with-advanced-translation-editor/ Please let us know if it worked for you.
January 12, 2021 at 4:36 pm #7827655
andreyK-12	No, it didn't work 🙁
January 12, 2021 at 8:23 pm #7829389
Diego Pereira Supporter Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hi there, Please send us access to your WordPress dashboard (website URL, login and password) and FTP credentials (important). I'll check and do some tests. - Please use the private field to send the sensitive data - do not post if you do not see it. It would be better if you give me a test site rather than the live site. IMPORTANT: Please backup a working copy of site files and database before. Maybe I'll need to replicate your site locally. For this, please install these plugins: Duplicator: https://wordpress.org/plugins/duplicator/ File Manager: https://wordpress.org/plugins/wp-file-manager/ All-in-one WP Migration hidden link This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Please let me know if this is ok for you.
January 13, 2021 at 6:10 pm #7838019
Diego Pereira Supporter Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hi there, Thanks! I did some tests and noticed that it works correctly with the Classic Translation Editor, but not with the Advanced Translation Editor (ATE). I noticed that the same issue happens on a clean install, so I'm escalating the issue to our ATE team. We will send you a feedback soon.
July 28, 2021 at 1:33 pm #9299995
Diego Pereira Supporter Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	(updating ticket status)