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This topic contains 2 replies, has 2 voices.

Last updated by essamH 3 months ago.

Assigned support staff: Yvette.

Author Posts
August 10, 2019 at 1:01 am #4373291

essamH

I am trying to:
Trying to updade existing product:
1) New import using wp all import
2) Update existing products
3) Updating gender for specific products
4) Reflected only on the 1 st language

Trouble shooting from my side
1)I opened the support tab from the settings and i did all the trouble shooting buttons one by one including synce taxonimies once for product and once for variations
2) From woocmerce multilanguage tab i opened the trouble shooting and updated all the variable sync options

Expected results:
To see the gender on 1st and 2nd language
Actual result
Gender only available on the main language and not on the 2nd language for the products
Also it is visible in the Products --> Attributs --> Gender --> Men the count is 1 on the 1st language also it is 1 on the 2nd language but not visible on the single product page

August 12, 2019 at 9:24 am #4379595

Yvette
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hello

Could you please clarify if the attributes you are updating are Woocommerce "Global" or "custom" attributes?

WCML currently only supports "global" attributes and expects that the attribute structure be already translated when you import the product data.

I wait for your claification

August 17, 2019 at 2:19 pm #4410187

essamH

My issue is resolved now. Thank you!