Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by Jurgen 2 years, 9 months ago.

Assigned support staff: Carlos Rojas.

Author Posts
February 8, 2018 at 8:48 am #1511033

Jurgen

I am trying to: get a correct list of product variations

Link to a page where the issue can be seen: hidden link

I expected to see: a list of only enabled variations

Instead, I got: a list with all existing variations of that product

Since the update to WooCommerce 3.3.1 the shop shows all variations, even those that are not enabled at product level…

Front end: visitors see all variations
hidden link

Back end: for example grey & pink are not enabled
hidden link
hidden link

I have
– WordPress 4.9.4
– WooCommerce 3.3.1
– WPML 3.9.3 (all up to date)
– WooCommerce Multilingual 4.2.9
- Theme Enfold 4.2 (via child theme)

Best regards,
Jurgen

February 9, 2018 at 3:33 pm #1513099

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hello,
Thank you for contacting WPML support.

1.- Could you tell me if the issue persists with WPML plugins deactivated?

2.- If the answer for the step above is true, I would like to ask you to follow this steps in order to isolate the cause of the issue:
- Back up your site first before making any change, this is for security reasons.
- Deactivate all the plugins that are not related to WPML.
- Switch for a moment to a WordPress default theme like Twenty Seventeen.
- If the issue is gone, activate one by one to see with which one there is an interaction issue.

Could you tell me the result of this steps?

Kind regards,
Carlos

February 11, 2018 at 1:17 pm #1514101

Jurgen

The Enfold support team was able to reproduce the issue, so they will solve it. I assume it is not WPML related. Thanks!