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Last updated by Riffaz 4 weeks, 1 day ago.

Assigned support staff: Riffaz.

Author Posts
September 23, 2019 at 12:13 am #4619619

princeB

I am trying to: update a page with 'Media Translation' plugin activated...

Link to a page where the issue can be seen: n/a

I expected to see: the page updated as expected

Instead, I got: a warning screen with page not successfully updating. screengrab attached

September 23, 2019 at 6:27 am #4620645

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Thank you for contacting WPML support.

It's a known issue. This can be fixed by updating the WPML plugins.
Have you completed the update?
If not, please deactivate and delete the current WPML plugins.
Download the fresh copy from https://wpml.org/account/downloads/
Install manually and update.

Then :
Please go to WPML > Support > Troubleshooting > Click the following buttons
* Clear the cache in WPML
* Remove ghost entries from the translation tables
* Fix element_type collation
* Assign translation status to duplicated content
* Set language information
* Fix terms count
* Fix post type assignment for translations

Does that help?

Regards,
Riffaz.

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