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This thread is resolved. Here is a description of the problem and solution.

Problem: The user was having duplicated fields in the Translation Editor. Solution: This was due to an inconsistency in the database. The issue came from an empty field in a serialized array saved on the "icl_sitepress_settings" option key in wp_options table. As you can see in the attached image to my private reply. The empty key should not be so, we need to patch it by replacing the empty key, with the value "test".

This topic contains 17 replies, has 2 voices.

Last updated by alexD-12 3 months, 1 week ago.

Assigned support staff: Jamal.

Author Posts
August 9, 2019 at 10:02 am #4369285


i created the same user / password on the production server.

August 9, 2019 at 11:16 am
August 9, 2019 at 11:17 am #4369695


Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)


I patched the live site. Added my self as a translator to check. Then sent the "Berries Food Ingredients" page to translation.
The issue seems to be fixed.

Best regards,

August 9, 2019 at 11:58 am #4369929


Hello Jamal,

really thanks!

All works fine.

August 9, 2019 at 11:58 am #4369931


My issue is resolved now. Thank you!