This is the technical support forum for WPML - the multilingual WordPress plugin.

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Author Posts
September 22, 2018 at 12:30 am #2756655


I am trying to:

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

We have detected a problem with some tables in the database. Please contact WPML support to get this fixed.
[language] => zh-hans
[context] => page-builder-shortcode-strings-7208
[gettext_context] =>
[domain_name_context_md5] => e99ff70487e41ab97171b949f7ec5f7d
[name] => efc1ab572ad8911b40bb005b68928cbf
[value] =>


[status] => 0
[translation_priority] => optional
[allow_empty_value] =>

September 24, 2018 at 1:20 pm #2760590


Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)


Thank you for contacting WPML Support. It is safe to just dismiss that notice as it could be a one-time event due to updates, all will be fine for WPML then. We had a similar issue before but it was handled already in the current version. You are seeing this error since you are just upgrading from the old version (which produced that error) to the new one.

Incase you can’t dismiss this notice, you can solve it by removing the empty value from your database table "wp_icl_strings" using database tool like PHPMyAdmin or similar. Before doing that please Backup your database and website for safety.

Thank you

October 4, 2018 at 2:23 am #2786162


Hi If these messages are public, please remove our screenshot image, it reveals private information we don't want to be public. Thanks!

October 4, 2018 at 8:39 am #2786713


Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Yes sure I have removed the screenshot.