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Last updated by Carlos Rojas 3 months, 2 weeks ago.

Assigned support staff: Carlos Rojas.

Author Posts
July 2, 2019 at 12:12 pm #4126643

raminp

I am trying to:

upload images to my posts and they time out. But the pages often time out. I asked my hosting what the issue is and they said the reason for the time outs and errors was the cms wpml plugin

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

July 2, 2019 at 1:01 pm #4127161

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hello,
Thank you for contacting WPML support.

I kindly ask you to visit this link and apply the steps described: https://wpml.org/faq/prevent-performance-issues-with-wpml/

If the issue persists then I would like to ask you to follow this steps in order to isolate the cause of the issue:
- Back up your site first before making any change, this is for security reasons.
- Update all outdated plugins and themes.
- Flush any cache memory that might exists.
- Go to WPML -> Support -> Troubleshooting link -> Apply the steps pointed out in the attached image.
- Deactivate all the plugins that are not related to WPML.
- Switch for a moment to a WordPress default theme like Twenty Seventeen.
- If the issue is gone, activate one by one to see with which one there is an interaction issue.
Could you tell me the result of this steps?

Kind regards,
Carlos