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This topic contains 4 replies, has 2 voices.

Last updated by zoeyY 2 months, 1 week ago.

Assigned support staff: Riffaz.

Author Posts
April 20, 2020 at 1:28 am #5944253

zoeyY

Tell us what you are trying to do?
I am trying to add permissioning but my question is never clearly answered so I have to raise a ticket just for this.
Is there any documentation that you are following?
your doc is NOT clear
Is there a similar example that we can see?

What is the link to your site?

Pls explain which options and which folders you need write permission for the mo file-

1. wp-content/languages/wpml only? what about the parent ones, i.e. wp-content, wp-content/lauguages
2. what exactly the permission you want? 7, 5, 5? 7, 7, 7? or what? pls be specific (R, W, E) and for whom (User, Group, World)

Can you pls be specific and not just refer me to another existing ticket cos I already ran thru them and none of them is clear. And I have rec'd NO error msg during install so pls don't ask me to look for error msg to copy path.

Thank you.

April 20, 2020 at 7:59 am #5946023

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

WPML does not require any special permission settings if your WordPress and it's folders are set it correctly according to the WordPress standards.

We currently follow WordPress guidelines and need only permissions to write on directories located in the /wp-content/ folder.

Only if the owner of the webserver changes the permission to "/wp-content/" directory you will face any issue.
If the "/wp-content/languages/" and "/wp-content/plugins/" directories has the same permissions as the "/wp-content/uploads/" or /wp-content/ you should not face any issue.

So, you do not have to check WPML folder or /languages/ folder permission if you set the WordPress folders permission correctly as :
- https://codex.wordpress.org/Changing_File_Permissions
- https://codex.wordpress.org/Hardening_WordPress (Core directory and files)

Regards,
Riffaz.

April 22, 2020 at 9:27 pm #5972207

zoeyY

Hi Riffaz, your other staff told me different things and told me to add W permission for the subfolder. This is very confusing. Pls clarify?

April 23, 2020 at 9:33 am #5974933

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

you do not have to check WPML folder or /languages/ folder permission if you set the WordPress folders permission correctly as :
- https://codex.wordpress.org/Changing_File_Permissions
- https://codex.wordpress.org/Hardening_WordPress (Core directory and files)
that's all

your other staff told me different things and told me to add W permission for the subfolder.
- give me the link to check please.

Why you are in need of checking these folder or subfolder permissions?
what is the exact issue you are facing now?
do you have any specific issue because of the folder permission?
please explain and show some screenshots.

Regards,

April 23, 2020 at 6:49 pm #5980847

zoeyY

My issue is resolved now by your other colleague. Thank you!