Hi, Amit here, I am the WPML Support Manager, our current ticket queue is quite calm and I'd like to encourage you to use our new chat support option

We are working hard to debug and look at every single report

All of the known issues are documented in https://wpml.org/known-issues/ you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

We are also adding once a week a tutorial to our YouTube channel - https://www.youtube.com/c/WPML-multilingual - check out if we already covered what you need and leave us a comment if you want us to produce anything there

If you do need to open a ticket please make sure to provide us with all the needed information as described here https://wpml.org/faq/checklist-before-opening-a-ticket-in-wpml-support/

We are very proud at our level of support, we are one team from all over the world and we are all experienced WordPress developers, you can read more about us here - https://wpml.org/forums/supporters/

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 4 replies, has 3 voices.

Last updated by wycomcoG 5 years, 1 month ago.

Assigned support staff: Dat Hoang.

Author Posts
December 19, 2013 at 9:11 am #310764


Dear support team,

the data protection of our website doesn't allow persistent and third-party cookies. I noticed, that WPML uses cookies. Can you tell me, if these are only session cookies? And if they are set by our domain or yours (as example for "third-party)?

I guess, that they are persistent. In that case I would need to know, which function I have to deactivate, so that no cookie(s) will be set.

Thank you and best wishes


December 19, 2013 at 10:15 am #310823

Dat Hoang


To get accuracy, I am consulting our developers and will get back to you soon .


December 19, 2013 at 12:09 pm #310918


Languages: English (English )

Hello Natalie,

This is Sarah. Dat asked me to jump in and assist with your question.

In reply to:

"Can you tell me, if these are only session cookies? And if they are set by our domain or yours (as example for "third-party)?"

No, they are not session cookies. They are set by your domain.

There are two cookies:
1. _icl_current_language
3. _icl_current_admin_language

Both contain just a 2 char language code

The second is only set in the admin The first is set on the front-end so it can deliver the correct language to your visitors. If disabled then your visitors will not be able to see the content in the language they have selected.

Hope this answers your question.

December 20, 2013 at 10:48 am #311417

Dat Hoang


We are waiting for your response.


December 20, 2013 at 11:46 am #311468


Thank you for the fast response, that was exactly the information I needed.