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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to use the WPML plugin to translate content, but the translator is not opening at all. It remains stuck and does not load the content. The error log shows a status of 503, indicating a server-side issue.
Solution:
We recommend that you test the translator again to see if the issue has been resolved. It is possible that the problem, which was related to a server error, has already been fixed.

If the problem persists, it might be due to an outdated solution or a different issue not covered here. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If none of these steps resolve the issue, please open a new support ticket at WPML support forum for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 2 replies, has 0 voices.

Last updated by Andrey 1 week ago.

Assisted by: Andrey.

Author Posts
April 3, 2025 at 2:30 pm #16892992

marcoR-2

Background of the issue:
I am trying to translate content using the WPML plugin, but the translator is not opening at all. When I open the translator, it stays stuck and never loads the content. I cannot translate anything now.

Symptoms:
The translator is not opening and stays stuck, never loading the content.
Error log: {"url":"hidden link","requestArgs":{"method":"POST","body":{"ids":["125765303","132573291","132573296","132573834","132573866","132573871","132573876","132573887","132573890","132573891","132573903","132573918","135484240","135509658","135510127"]}},"status":503}

Questions:
How can I fix the translator so it loads content?

April 3, 2025 at 2:39 pm #16893126

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

Our team is working on a solution to this issue. I will let you know as soon as I have any news.

April 3, 2025 at 7:49 pm #16894750

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

I appreciate your patience. Could you please test it again to see if it works for you? It should have been fixed already.