We have just released WPML 4.3.3. Before reporting issues please make sure to update - this version resolves all known issues with the major WPML 4.3 release

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

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This topic contains 2 replies, has 1 voice.

Last updated by idrissH 8 months, 1 week ago.

Author Posts
March 5, 2019 at 6:32 pm #3275740


Tell us what you are trying to do?
when i was updating the plugins get a fatal error and my site has gone down now i already deactivate the plugins because of the error
Is there any documentation that you are following?

Is there a similar example that we can see?
Fatal error: Uncaught Error: Call to undefined function icl_get_string_id() in /home2/idrisapps/3adna.com/wp-content/plugins/sitepress-multilingual-cms/classes/url-handling/class-wpml-enpoints-support.php:107
What is the link to your site?
hidden link

March 5, 2019 at 6:36 pm #3275777


i cant take the debug because of the plugin is disabled if i activate the plugins the site will down

March 5, 2019 at 7:21 pm #3275821


My issue is resolved now. Thank you!
I download the latest update from wpml.org and I update it and everything is great now