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This topic contains 4 replies, has 2 voices.

Last updated by Vincenzo 5 years, 1 month ago.

Assigned support staff: Vincenzo.

Author Posts
June 25, 2015 at 3:34 pm #646425

Nicolas

Make an export to XLIFF for the translation company. I went to translations, where the translation jobs were listed, selected the jobs and clicked on 'Apply' (Export XLIFF 1.2). It then shows a blanco page. No export is made.

June 26, 2015 at 1:16 pm #647223

Vincenzo
Supporter

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Hello and thank you for contacting WPML support!
I will take care of your ticket.

Usually a white page hides an error. To show that error you have to enable the WordPress debug mode

1. Please follow the debugging information provided here:
http://wpml.org/documentation/support/debugging-wpml/
2. Repeat the action that generated the white page
3. Copy and paste the contents of error_log.txt here for me to see

You can also try increasing memory allocated to PHP:
Add this line to your wp-config.php file

define( 'WP_MEMORY_LIMIT', '64M' );

In the meantime may I advise you to ask your hosting provider to update the Web server software, PHP and MySQL?

Thank you

June 26, 2015 at 2:39 pm #647323

Nicolas

Hi Vicenzo, Thank you for your reply. Is it possible to send the debug info via private message?

June 26, 2015 at 2:42 pm #647326

Vincenzo
Supporter

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Sure. Next answer will be private.

June 26, 2015 at 3:15 pm #647353

Vincenzo
Supporter

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

From what I can see it seems a server problem.
Please check with your hosting provider if the Zip extension is installed in the server
- hidden link

You can also try disabling all the non-WPML plugins and see if the problem is still there.
- Please also clear all the cache before disabling the cache plugin

Let me know if this helps

The topic ‘[Closed] When trying to export to an XLIFF, it gives a blanc page. No export is made..’ is closed to new replies.