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Last updated by Noman 6 months, 2 weeks ago.

Assigned support staff: Noman.

Author Posts
April 3, 2019 at 10:21 am #3524477

luciaR-5

I tried to install the plugin wpml-translation-management.2.8.3 but my whole site went down giving a 500 error, and just went back after removing the plugin from the server. Any ideas?

April 3, 2019 at 10:42 am #3524665

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support.

- I have noticed that your website’s WP Memory Limit is 40MB. The WP memory limit needs to be increased, it's different than php memory. PHP memory is fine but WordPress uses 40Mb as default in your site. Minimum requirements for WPML are 128Mb: https://wpml.org/home/minimum-requirements/

Please add this to the top of wp-config.php to increase WP memory:

/* WP Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

- You are using an older version of WPML plugins. Please backup your site and update ALL WPML plugins to it's latest versions. You can download it from your account: https://wpml.org/account/downloads/

- If still issue persists, please check for a possible theme and plugin conflict. To do that you can switch back to any default theme (e.g. Twenty Seventeen theme), Disable all plugins except WPML and see if this issue goes away with default theme and only WPML activated?

Thank you

The topic ‘[Closed] When uploading the plugin translation management the whole site goes down.’ is closed to new replies.