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This topic contains 34 replies, has 6 voices.

Last updated by valentinG-8 1 year, 3 months ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
August 14, 2017 at 11:56 am #1341619


Glad to hear, we will be awaiting an update.

October 12, 2017 at 1:45 am #1398706

Shekhar Bhandari

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hi there,

This is to inform you that this issue is escalated to our developers and they are working on it, once I would have further feedback I would get back to you soon.


August 5, 2020 at 5:13 am #6738629

Shekhar Bhandari

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I was doing an old queue check and notice this issue is here for a long time since we have a lot of improvements added in the latest versions, I would suggest you update the theme/plugins to the latest versions and see if that helps.

Note: Keep a Backup Before Updating

if the problem still exists, feel free to open a chat where we can quickly help you.

Closing here.


August 10, 2020 at 2:33 pm #6770327


The original issue was fixed and tested and will be added to one of our next release cycles.

December 9, 2020 at 1:36 pm #7625607


Hello i have a very big problem, can you please help me, in attached file I am sending you the problem. Can you please help as this problem is from 3 days and i am loosing customers.

Screen Shot 2020-12-09 at 15.29.32.png