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This topic contains 13 replies, has 2 voices.

Last updated by Shekhar Bhandari 8 months, 4 weeks ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
January 16, 2019 at 11:12 am #3097275

martinS-128

I'd like to translate pages

January 16, 2019 at 11:27 am #3097313

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thank you for contacting WPML support. I'd be happy to assist you further on this issue.

You can download the translation management from here: https://wpml.org/account/downloads/

To translate the pages, please follow the steps as mentioned here: https://wpml.org/documentation/translating-your-contents/

Look forward to your reply.

Thanks

January 16, 2019 at 1:44 pm #3097997

martinS-128

I understood that it's possible to machine translate existing pages into other languages without translators?

As per Features https://wpml.org/features/: WPML makes it easy to run a multilingual website with a single WordPress installation. Choose languages for your site and start translating content.

January 17, 2019 at 7:31 am #3100654

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I understood that it's possible to machine translate existing pages into other languages without translators?

https://wpml.org/faq/does-wpml-support-machine-translation/

Let me know if this helps.

Thanks

January 17, 2019 at 8:06 am #3100713

martinS-128

Hi, great news. I just purchased the upgrade to "WPML Multilingual CMS" to use the "Translation Management". In my wordpress I cannot see te upgrade hidden link. Do I have to download and reinstall everything?

January 17, 2019 at 8:28 am #3100781

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

This seems unusual, would you mind providing me login details so I can quickly check your settings? I need to request temporary access (wp-admin and FTP) to your site in order to be of better help. You will find the needed fields for this below the comment area when you log in to leave your next reply. hidden link

These info is private, and available to you and supporters only. Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note that:

#1
Backup (both files and database) your site before giving us your credentials. You can use a plugin for this if you like. I often use the Duplicator plugin for this purpose.
See: http://wordpress.org/plugins/duplicator/

Duplicator instruction
hidden link

#2
It would be better if you give me the test site rather than the live site.

#3
If the issues need some changes in the plugins updates/disabling we will install a plugin called “duplicator” and replicate the site in our local server for testing.

Look forward to your reply.

Thanks

January 17, 2019 at 9:59 am #3101192

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Could you please check the issue now, I went to the commercial tab and click on "Check for updates" and translation management is showing.

Look forward to your reply.

Thanks

January 17, 2019 at 11:01 am #3101488

martinS-128

Got it installed and tried to machine translate a page, but there is no such function. On https://wpml.org/documentation/translating-your-contents/ is only described working with translators, but we do not need this at the moment. How does this work?!?

January 17, 2019 at 12:07 pm #3101775

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Could you please check the following links to machine translate the pages?

-> https://wpml.org/faq/does-wpml-support-machine-translation/
-> https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/

Let me know if this helps.

Thanks

January 17, 2019 at 4:15 pm #3102883
martinS-128

I tried it out on this post hidden link and I could translate it hidden link and go to end "Beenden" and get this page hidden link but then comes this message hidden link

The translation system is not working and the page is not generated. Please advise whats wrong.

New threads created by Shekhar Bhandari and linked to this one are listed below:

https://wpml.org/forums/topic/a-variable-mismatch-has-been-detected-7/

January 18, 2019 at 3:43 am #3104736

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I have opened a new ticket for the other issues. Because as per our support policies, we can only handle one issue per ticket. It will help us to serve you better and we can avoid discussing multiple problems in one ticket. I will get back to you soon on the new tickets. Please wait. Thank you for the understanding.

We can close here.

Thanks

January 18, 2019 at 7:00 am #3104841

martinS-128

I will request my money back from PayPal as we need a system working.

January 18, 2019 at 9:16 am #3105203

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

If you wish for a refund you can go to your account page, and order history you can click for the refund button.

Let me know if this helps.

Thanks