We have just released WPML 4.3.3. Before reporting issues please make sure to update - this version resolves all known issues with the major WPML 4.3 release

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

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This topic contains 1 reply, has 2 voices.

Last updated by Bruno 2 months, 1 week ago.

Assigned support staff: Bruno.

Author Posts
September 2, 2019 at 7:53 pm #4499859

luisR-26

Tell us what you are trying to do?

I am trying to stop the annual payments

Is there any documentation that you are following?

No

Is there a similar example that we can see?

No

What is the link to your site?

hidden link

September 2, 2019 at 11:42 pm #4500165

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Thank you for contacting us. Please contact our administrative team at this link: https://wpml.org/home/contact-us/contact-form/

They will be able to help you in this subject. Please, let me know if I can help with any other questions you may have about it. I'll be happy to help.

Thank you.