[Resolved] Where to translate category description text
This thread is resolved. Here is a description of the problem and solution.
Problem: The client needed assistance with translating the category description text that appears at the top of a category page. Solution: We provided two methods to translate the category description: 1. To use the WPML Translation Editor: - Navigate to WPML > Settings > Translation Editor and enable the option "Only show taxonomy terms that haven't been translated yet". 2. To translate the category info manually: - Go to WPML > Taxonomy Translation, select Categories, and translate the term. - Alternatively, go to Posts > Categories, edit the term in the English language, and then edit the translation term manually. We also referred to the documentation on translating post categories and custom taxonomies: https://wpml.org/documentation/getting-started-guide/translating-post-categories-and-custom-taxonomies/#other-taxonomy-translation-methods
Please note that the solution provided might be irrelevant due to being outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket for further assistance.
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Thank you for reaching out to WPML support. While you're waiting for one of my colleagues to handle this ticket, let me offer you some initial debugging steps to assist with the issue promptly.
If you want to translate the category info along with the post in the WPML Translation Editor, you can go to WPML > Settings > Translation Editor > Enable option "Only show taxonomy terms that haven't been translated yet".
If you want to translate the category info manually, you can
1. Go to WPML > Taxonomy Translation > Select Categories and translate the term.
2. Or go to Posts > Categories > Edit the term in English language > Edit the translation term manually.
I have tried all of the above options plus I tried the automatic translation with the creation of a temporary post, but I still can not get the category description to translate automatically.
Everything else is translated well, but I added category descriptions and it seems the only way to translate them is manually, do you know a workaround maybe, I have a lot of languages in the blog, would like to be able to translate description texts automatically.
If the issue persists, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.
Thank you for the login information. I followed the steps mentioned by my colleague and could translate the description.
Please consider that you do not have access to automatic translation for the category description and you need to do it manually by following the steps below:
- Go to WordPress Dashboard > WPML > taxonomy Translation.
- Select Categories as the taxonomy and wait for the categories to show.
- Click the pencil icon next to a category for the language in question.
- As an example I clicked the pencil icon for the French language next to the NEWS category.
- In the pop up you will see that the category description is there and you can translate it there manually.
- I did that and clicked save and here is the result:
