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This topic contains 6 replies, has 2 voices.

Last updated by Andreas W. 2 months, 3 weeks ago.

Assigned support staff: Andreas W..

Author Posts
April 22, 2019 at 8:58 pm

geraldC-2

Hi

Look at here please:
hidden link

Why does WPML langage flags are not displayed on cart pages and they are present on every other pages?

April 22, 2019 at 11:44 pm #3658763

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Thank you for contacting WPML Support.

Could you please try to run the site in minimal setup to see if the issue persists?

Please disable any additional plugin that is not related to WPML and its add-ons. If the issue disappears please start reactivating any plugins, or activate them in small groups. This way please verify at which points the issue appears again to indicate the plugin that is causing the issue.

Also please change to a default theme like TwentySeventeen to see if the issue might be theme related.

Further, you could enable the wp-debug feature to see if there are any current PHP errors given.
More information about how to activate this feature you can find here:
https://wpml.org/documentation/support/debugging-wpml/

Kind regards
Andreas

April 23, 2019 at 6:58 am #3659827

geraldC-2

Hi thank you for your answer, it looks to come with Jupiter theme.
When i disable it and active Twenty Nineteen flags comes back

What can we do ?

April 23, 2019 at 3:09 pm #3665291

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Did you also try to use the default Jupiter theme? Does the issue only occur when using the Child theme?

Please install the current version of the Jupiter theme on the following test site in order for me to test it with WPML and WooCommerce.

One Click Login:hidden link

Leave me a short notification once the site is ready for testing.

Kind regards
Andreas

April 23, 2019 at 8:16 pm #3667371

geraldC-2

Another issue came over this one :
https://wpml.org/forums/topic/flags-doesnt-display-anymore/

If the other one doesn't solve this one i will come back here... and if yes i will come back too to tell you.

April 24, 2019 at 10:54 am #3671781

geraldC-2

Hi
other issue is solved, that was a setting issue.

So i tried to test with the default Jupiter Theme, that is exactly the same than with the child theme.Then i installed Jupiter 6.1.6 on your sandbox wordpress

It is ready for your test now !

April 24, 2019 at 4:01 pm #3674965

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Thank you for your message.

I was able to finally synchronize your menu at WPML -> WP Menus Sync in combination with String Translation. The language switcher is now available on the cart page.

Let me know if you need any further assistance.

Kind regards
Andreas