We have just released WPML 4.3.3. Before reporting issues please make sure to update - this version resolves all known issues with the major WPML 4.3 release

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Author Posts
August 28, 2015 at 2:38 pm #692354


I am trying to:
Disabling WMPL shows all the products, when WPML is enabled it shows no product.
URL of (my) website where problem appears:
hidden link
I expected to see:
All the products
Instead, I got:
No products were found matching your selection.

August 28, 2015 at 7:59 pm #692608


Thank you for contacting support.

Our developers are aware of the problem and are currently working on it. Although I am temporarily closing this thread it will be kept in our records so I will update you as soon as a fix is made available.


You can try the following workaround using a WooCommerce shortcode on the English page: hidden link

You can also follow this topic here (latest posts are English) : https://wpml.org/de/forums/topic/das-de-meu-shop-linkt-nicht-mehr-auf-die-produktauswahl-nach-wordpress-uptade/

August 31, 2015 at 10:25 am #693468


Please leave it open, as it maybe will be fixed but it's not fixed as the new release is not yet released!

August 31, 2015 at 3:19 pm #693829


I am sorry you are still having issues.

Did the WooCommerce shortcode work for you? hidden link

Please keep an eye on this page: https://wpml.org/errata/no-products-are-visible-on-the-shop-and-blog-pages-in-the-default-language/

You can also try the beta version which was released last week in a testing development environment but I would encourage you to wait for a stable release.

August 31, 2015 at 3:24 pm #693834


The shortcodes work on other pages not on the shop one - this will cause indexing issues.
Please give us an ETA.

August 31, 2015 at 3:24 pm #693835


I have just been notified that 3.2.7 was just released:


September 1, 2015 at 8:46 am #694358


Glad one problem is solved but now WP Bakery Visual Composer stopped working in the backend....

Also I have seen I am not the only one in your forum, are you working on that issue?

September 1, 2015 at 1:52 pm #694745


I haven't seen any reports yet about WP Bakery Visual Composer after the update though I will keep my eyes open.

As the original issue is resolved may I kindly ask you please to open a new ticket for your new issue? This will also help other users with similar problems find solutions when searching the forum. Plus if this is a new bug or Compatibility issue it's more helpful to separate the issue.

September 1, 2015 at 2:06 pm #694763



User kyungV-2 open the ticket and then it was solved but the issue it's still there, and I have that too.
You should reopen yourself not asking me to open a new one especially as the problem wasn't solve at all.

Not going to suggest to buy this plugin ever again to anyone.

September 1, 2015 at 2:41 pm #694806


Thank you for pointing that thread out to me. He might have updated after I made my reply.

Please be assured that WPML follows the WordPress standards for making plugins and themes multilingual and it is a high priority for us to do so. Sometimes there might be incompatibilities with plugins or themes and we make great efforts to work with developers of those plugins and themes.

We thank you for your feedback as it is essential for ensuring compatibility.

The compatibility team is still in contact with the author and I have escalated your thread.

September 15, 2015 at 1:12 pm #704600



This issue will be fixed in the next WPML release.

Thank you for bringing it to our attention.

September 15, 2015 at 1:34 pm #704624


This is not what your own team says here

September 15, 2015 at 1:41 pm #704627


NCTech, His reply is from September 2nd. He may not have had a chance to update the thread yet as we work different shifts.

September 15, 2015 at 1:43 pm #704628


So I assume you may be able to give me an ETA about when this will be fixed?

September 15, 2015 at 1:59 pm #704648


Unfortunately, I cannot give you an exact time frame for the next release but I will notify you once it is available.

The topic ‘[Closed] WMPL is crashing our shop.’ is closed to new replies.