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This topic contains 2 replies, has 2 voices.

Last updated by Andrés 7 months, 3 weeks ago.

Assigned support staff: Andrés.

Author Posts
March 2, 2019 at 9:59 am #3264377

omar omar

Hi,

We are using WPML with WooCommerce Bookings and we are translating English to Arabic.
The problem appears when we have a new booking on the Arabic or English version of the website. the new booking can be seen in the backend if WPML in the top bar is switched to Arabic or All Languages if it booked on the Arabic version of the website and English or All Languages if it booked on the English version of the website.

How can we solve this issue??

March 2, 2019 at 5:32 pm #3264965

omar omar

Here is another description after I checked similar issues:

It's mentioned here that when a new booking is created, it should automatically duplicated for all languages,
https://wpml.org/forums/topic/woocommerce-booking-duplicated-bookings/

Our issue is: when a new booking is created in one of the languages and the status is pending confirmation, the booking record is not duplicated for the other languages, but it only get duplicated after it's confirmed. We need it to be duplicated immediately when the record is created,,, how can we achieve that?

March 4, 2019 at 11:26 am #3268326

Andrés
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

Hello there,

Welcome to WPML support forum.

I think this is an expected behavior. However, this forum is intended for how to questions. It seems that the issue that you are experiencing is beyond that and it is more a technical problem, maybe a compatibility issue.
https://wpml.org/documentation/support/accounts-for-wpml-end-users/

We committed with the site developer that this forum is only for that and we won't mess his development, So, for this kind of questions, you should ask your developer (license owner) to open a ticket in the technical forum.

Best regards,
Andrés