This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.


This topic contains 1 reply, has 2 voices.

Last updated by Vincenzo 2 years, 1 month ago.

Assigned support staff: Vincenzo.

Author Posts
May 17, 2018 at 8:25 am


I am trying to: enter a product

Link to a page where the issue can be seen: hidden link

I expected to see: somehow my online store is not operating

Instead, I got: when I click on a single product I get redirected to the homepage!

May 19, 2018 at 12:35 pm #2194266


Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Hello, thank you for contacting WPML Support!

From what I can see, the needed WooCommerce Multilingual plugin is not working correctly because the required WPML Media plugin is currently disabled.

Furthermore, I can see that the current setup requires more than 128M of PHP memory.
- Can you please ask your hosting provider to increase the PHP memory limit to at least 256M?

You may also try to temporarily disable some plugin to reduce the memory requirement.

Please let me know if this solves the issue or if you need further details.

Thank you