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This topic contains 7 replies, has 3 voices.

Last updated by vayu 7 years, 7 months ago.

Assigned support staff: sarah.n.

Author Posts
February 7, 2013 at 10:16 am #102522

vayu

Hi.

I am running a multilingual e-store with Woocommerce. When a new order is received, the email sent out to the customer is in the original language (danish) regardless if the customer is on english or danish site.
I have found these two topics that deal with this, but no solution is posted:
http://wpml.org/forums/topic/order-complete-mail-woocommerce-not-translated-correctly/
http://wpml.org/forums/topic/wpml-and-woocommerce-emails/

I have followed the instructions of this post: http://wpml.org/forums/topic/wpml-and-woocommerce-emails/#post-83501, but when the strings are imported into the String translation, they appear in english, which means I cannot translate them, because danish is the root language. So the options it to translate the english strings into english.
See a screendump here: hidden link

I have this setup:
WordPress 3.5.1
WPML 2.6.2
WooCommerce Multilingual 1.4

I hope someone can help me on this please. 🙂
Vayu

February 7, 2013 at 10:33 am #102527

siefridt

I would much appreciate this to ! 😉

February 7, 2013 at 11:39 am #102542

sarah.n
Supporter

Languages: English (English ) German (Deutsch )

Hello Vayu,

First I would suggest that you update your WPML version to 2.6.4.1. Check the plugin version of the WPML add-ons you have active while you are at it. You can check the latest released versions under "My Account -> Downloads" on this site. Instructions to update can be found here: http://wpml.org/faq/install-wpml/#2

Then for WooCommerce Multilingual please upload this development version: hidden link

Please make sure that you backup everything before you start updating your plugins. You can use a plugin for this if you like such as: http://wordpress.org/extend/plugins/wp-db-backup/

Then regarding String Translation. It would be good to ensure that you are using it correctly. Please review this article carefully: wpml.org/faq/string-translation-default-language-not-english/

Once you start using String Translation correctly you should be also able to translate you email strings to Danish . Let me know if you still have a problem with this.

February 7, 2013 at 12:43 pm #102569

vayu

Hi Sarah.
Thanks for you help!
Wuaw, I had not seen this article. This means I have to start all over with all my translations and taxonomy settings and what not. That's a lot of work wasted. I really wish I had seen this article before. Is there a way WPML could point this out when installing the plugin?

What about taxonomies? If I create an attribute "Color" and add the colors blue an red. These colors are not available under the color attribute on non english products, however, the attribute Color is. These color strings (blue & red) are not available in Strings translation. Only "Color" is available in Strings translations. Do I need to create the attribute Color in other languages and likewise the colors blue and red? Whats the best procedure here?

February 7, 2013 at 12:57 pm #102575

sarah.n
Supporter

Languages: English (English ) German (Deutsch )

Vayu,

You asked:

 Is there a way WPML could point this out when installing the plugin?

I will certainly bring this to the attention of our developers.

Please note that this only affects the text you enter in widgets and admin settings. It no way it affects the post/pages/taxonomies you create.

Now regarding:

If I create an attribute "Color" and add the colors blue an red. These colors are not available under the color attribute on non english products, however, the attribute Color is. These color strings (blue & red) are not available in Strings translation.

Is this a custom attribute or an attribute created from the "Products -> Attributes" menu?
If it is a custom attribute, this is a small bug that is being corrected as we speak.

Our "WooCommerce multilingual" plugin team is working on a new round of fixes/improvements to the plugin so this along with some other issues that were brought to our attention, will be fixed and a new update will be released.

February 7, 2013 at 1:05 pm #102584

vayu

Thanks Sarah.
The Color attributes is created under Products -> Attributes. The subattributes (blue & red) are created under Products -> Attributes -> Color. The subattributes are not included in the String translations.

February 7, 2013 at 1:18 pm #102596

sarah.n
Supporter

Languages: English (English ) German (Deutsch )

OK well those colour values should be translated as shown under "Translating Attributes and Product Variations" here: http://wpml.org/documentation/related-projects/woocommerce-multilingual/

February 14, 2013 at 8:04 pm #104483

vayu

Hi Sarah.

I really appreciate your help. Thanks!

Vayu