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This thread is resolved. Here is a description of the problem and solution.

Problem: I am trying to Translate WooCommerce Memberships and all translations are displayed irrespective of language.

Solution: I updated WooCommerce Multilingual and created a new member selecting my existing user.

After this, the WPML Multilingual Content Box was activated to "Do not make 'Members' translatable". If you open https://URL.com/wp-admin/admin.php?page=wpml-translation-management%2Fmenu%2Fsettings Post Types Translation -> Members should be selected as "Not translatable".

This topic contains 14 replies, has 2 voices.

Last updated by arnoldS-2 2 months ago.

Assigned support staff: Marcel.

Author Posts
May 1, 2019 at 6:50 pm

arnoldS-2

I am trying to:

Translate WooCommerce memberships. All translations are displayed irrespective of Language.

Link to a page where the issue can be seen:

I'd expect to see the English on both the front end and back end for English only.
I'd expect to see the Hebrew on both the front end and back end for Hebrew only.
I'd expect to see the French on both the front end and back end for French only.
I expected to see:

Instead, I got:

All translations showning across all langauges.

I have provided credentials for a duplicate staging site.

May 2, 2019 at 4:25 pm #3726863

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi Arnold,

Thank you for contacting WPML Support.

Unfortunately, this is a known issue and our developers are working on it to make Memberships compatible with WPML. I will add your ticket to our bug tracking system, so I can inform you if we have any news about the status.

https://wpml.org/plugin/woocommerce-memberships/

Best Marcel

May 30, 2019 at 8:24 am #3921251

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

Could you please try to check our errors with the new version from WooCommerce Multilingual V1.13.0? Please also update WooCommerce and all WPML Add-Ons.

Please let me know.

Best Marcel

May 30, 2019 at 11:43 am #3922733

arnoldS-2

Hi

This is the version I have Version 4.6.3 (I believe the latest).

Nothing has changed

May 30, 2019 at 11:58 am #3922819

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Sorry, I wrote the wrong plugin name. I meant Woocommerce Memberships V 1.13.0.

May 30, 2019 at 12:30 pm #3922923

arnoldS-2

Ok thanks, I have this version

May 30, 2019 at 4:10 pm #3924615

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Thanks! Could you please provide me with new access credentials to your test site? The actual site is causing a 404 error. Thank You.

May 30, 2019 at 4:41 pm #3925091

arnoldS-2

Please set up a private message. Thank you

May 30, 2019 at 4:42 pm #3925095

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Sure 🙂

June 7, 2019 at 7:21 am #3974413

arnoldS-2

Did you receive?

June 7, 2019 at 3:04 pm #3977311

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

No, you can add it in the private input fields in your next reply.

Best Marcel

June 10, 2019 at 7:57 pm #3990057

arnoldS-2

There is no private message facility.

June 11, 2019 at 8:08 am #3993155

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

I attached you a screenshot of what you should see. Can you please check this?

June 11, 2019 at 8:14 am
June 13, 2019 at 12:43 pm #4012969

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi Arnold,

thank you for your patience.

I updated now WooCommerce Multilingual and created a new member selecting my existing user.

After this, the WPML Multilingual Content Box was activated to "Do not make 'Members' translatable". Could you please check this on your live site?

If you open hidden link
Post Types Translation -> Members should be selected as "Not translatable".

This should solve your problem. Please let me know.

Best Marcel