We have just released WPML 4.3.3. Before reporting issues please make sure to update - this version resolves all known issues with the major WPML 4.3 release

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by Fabio Massimo Pari 2 months ago.

Assigned support staff: Alejandro.

Author Posts
September 10, 2019 at 6:12 am #4542089

Fabio Massimo Pari

This morning we update to 4.6.7 WooCommerce Multilingual. Previously we have 4.6.6.
Now the backend indicate problems with 3 part of WPML not updated.
This is not true, the plugin we use are already updated.

As a verification, we try to update to wpml-string-translation.2.10.6 and the update don't work 'cause already installed.

September 10, 2019 at 6:28 am #4542127


Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

Welcome to WPML Support.
I'll do my best to help you solve this issue.

From what i can see. you have WPML 4.1.4 instead of 4.2.8
you also have:

String Translation 2.9.2 instead of 2.10.6
Translation Management 2.7.3 instead of 2.8.7

Please update them or, if you feel everything's working ok in your setup, maybe run some tests and make sure it's that way and leave it as it is.

That notification exists to let you know that the version you are running of WooCommerce Multilingual is supposed to be paired with the most recent versions of the other plugins, to ensure the best compatibility between them.


September 11, 2019 at 6:01 am #4550779

Fabio Massimo Pari

My issue is resolved now. Thank you!