This thread is resolved. Here is a description of the problem and solution.
Problem:
You are using Elementor with the Astra Pro theme and have a WooCommerce shortcode on your homepage to display featured products. This shortcode works correctly in the main language but fails in the translated version. Disabling the 'WooCommerce Multilingual' plugin allows the shortcode to function, but then the product shop page does not display translated products.
Solution:
We found that the 'icl_sitepress_settings' key in your site's wp-options table was corrupted. Here are the steps to resolve the issue:
1. Open your database manager, such as PhpMyAdmin.
2. Navigate to the wp_options table.
3. Search for 'icl_sitepress_settings'.
4. Delete this key.
5. Go to your site's dashboard.
6. Click 'Configure WPML'.
7. Complete the setup.
8. Check the translated homepage.
Please ensure to backup your database before performing these steps.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 14 replies, has 2 voices.
Last updated by 3 months, 1 week ago.
Assisted by: Osama Mersal.