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This topic contains 2 replies, has 2 voices.

Last updated by Shekhar Bhandari 1 year, 7 months ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
October 9, 2018 at 9:50 am



I have a wordpress/woocommerce website.
I updated all WPML plugins.
But now, I have troubles with woocommerce. The orders no longer appears.

Can someone can help me?
Thank you

October 9, 2018 at 2:40 pm #2800520


I identify that the problem is Woocommerce Multilang. How can I fix it?
Thank you

October 10, 2018 at 3:15 am #2802900

Shekhar Bhandari

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thank you for contacting WPML support. I'd be happy to help you with this.

Could you please go to WPML-> Support ->Troubleshooting and click the below buttons and let me know if that helps:

+ Set Language information
+ Clear Cache in WPML
+ Fix element types collation
+ Assign translation status to the duplicated content


+ Make a backup (both files and database) for your site before updating/proceeding anything (Always a good practice!). You can use a plugin for this if you like. I often use the Duplicator plugin for this purpose. See:

Look forward to your reply.


The topic ‘[Closed] Woocommerce orders not appears after WPML update’ is closed to new replies.