Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This thread is resolved. Here is a description of the problem and solution.

Problem: How can I translate the texts for the fields Shop Name,Shop Address, Footer: terms & conditions, policies, etc.?

Solution: Our developers heard back from the WooCommerce PDF Invoices and Packing Slips author. He has told us that he is not going to support WPML in free version of his plugin, but he will be supporting customers who bought premium version.

This issue is not fixable without changes in his plugin's code, but here is a link to the pro version if you would like to check it out:

This topic contains 15 replies, has 2 voices.

Last updated by konstantinosP-9 1 year, 2 months ago.

Assigned support staff: Lauren.

Author Posts
September 11, 2018 at 4:14 pm #2724639


Thank you Lauren. A bit belated answer compared to the outcome but at least I have an answer