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Tagged: WooCommerce Multilingual
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This topic contains 9 replies, has 2 voices.
Last updated by Bruno Kos 1 year, 4 months ago.
Assigned support staff: Bruno Kos.
Author | Posts |
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August 22, 2019 at 5:35 pm | |
joepF |
Note: product bundles were created using the official WooCommerce plugin: https://woocommerce.com/products/product-bundles/ Note: Products are translated using the WPML Translation Editor. The screenshots to indicate the problem however are made via the native translation editor. We currently work on a redesign (front- and backend) of a client's website. All product translations are created from scratch on a development-location where we develop the redesign. However, contrary to the live site, products included in products with type "product bundle" are not synchronized between the original language and the translated languages. So: bundle items are synced on the live website, they are not on the development-location. This is illustrated by the attached screenshots - both show a translated (bundle) product, one on the live location and one on the development location. On the live location screenshot you can see the "locks". They are not there for the development location. All products included in the bundle are now translated. I can't seem to figure out how to achieve the synchronization on the development location. Hope anyone here can help me out! Kind regards, Joep |
August 23, 2019 at 7:23 am #4444787 | |
Bruno Kos Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hi, Thank you for contacting WPML support! So: bundle items are synced on the live website, they are not on the development-location The only thing that comes to my mind is that something has gone wrong during the site migration between live and staging. I have even tested this on my localhost installation to see how product bundles behave - see these images. I've translated the following: I did this in order to check whether this synchronization happens automatically (checking if there is perhaps a compatibility issue with the plugin), but it seems to be working properly, even with the default settings. Can you perhaps try moving the site using https://wordpress.org/plugins/duplicator/ and check if the issue is still there? Regards, |
August 24, 2019 at 6:40 am #4450987 | |
joepF |
Thank you. However, our development location is not a migration of our live location. The redesign is built from scratch, except for the (English) products. These were imported using the default WooCommerce exporter/importer. Translations were added later manually. |
August 25, 2019 at 11:07 am #4453925 | |
joepF |
Any possible clues what the culprit could be? |
August 26, 2019 at 6:37 am #4456183 | |
Bruno Kos Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hi, In order to debug this issue further quickly, would you be willing to provide me with temporary WordPress admin username so I could investigate the issue directly? When I try: It gives me 404. I marked your next reply private so you can safely add this information. Regards, |
August 26, 2019 at 9:12 pm | |
August 27, 2019 at 6:37 am #4463065 | |
Bruno Kos Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hi, From what I see, it is not the original which is broken, but a translation? Originals seems to be having all this properly, but there are no bundled products on translations. Is this working properly on your original site, can you show me the link? I do see that you're using advanced translation editor on this site, maybe it is related because I have not tested this with ATE on my localhost. You are using ATE on the original site, or classic translation editor? Regards, |
August 27, 2019 at 8:49 am #4463945 | |
joepF |
Thank you. We use the classic translation editor on the original site. "Originals seems to be having all this properly, but there are no bundled products on translations" - this is exactly the problem 🙂 Original: hidden link |
August 27, 2019 at 10:06 am #4464709 | |
Bruno Kos Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hi, Can you try testing this with a new product on your site? I thought it was the translation editor possible issue, but now I see that it is not: hidden link Examples: This is exactly what I did: What I check in the backend, everything seems to be properly set. Therefore, can you try the following? Does it work for new products? Regards, |
September 6, 2019 at 12:59 pm #4525397 | |
joepF |
Hi Bruno, Sorry for the delay in response. I was not able to reply due to personal circumstances. Anyway, on to the issue. I followed your instructions step-by-step: indeed, translations of bundled products do work fine for new products. What I'll try now is reconfigure the product bundle as simple product, save, and than reconfigure as a bundle again and see if this solves the problem. |
September 9, 2019 at 5:54 am #4533745 | |
Bruno Kos Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hi, No worries - let me know how it goes. Otherwise I saw no problems with the plugin itself. Regards, |