vadimR-3
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Hello,
Tell us what you are trying to do?
The Woocommerce> Product Tabs extension produces a bug in the translation and in the placement of the Tabs.
- On the French page (By default), the tab will appear in French and English !?
- On the page in English, the tab will appear in English; o)
- On the page in Chinese, the tab appears in English and in Chinese but the content is empty !?
hidden link
hidden link
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Carlos Rojas
Supporter
Languages:
English (English )
Spanish (Español )
Timezone:
Europe/Madrid (GMT+02:00)
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Hello,
Thank you for contacting WPML support.
Could you tell me if the issue persists in a minimal setup? Minimal setup is having active a default WordPress theme, like Twenty Twenty, and only WPML plugins, Woocommerce, Woocommerce Multilingual and the plugin that creates the custom tabs.
Looking forward to your message.
Kind regards,
Carlos
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vadimR-3
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Hello Carlos,
I deactivated 19 out of 23 plugins, and activated the 'Twenty Seventeen' theme
But the problem is still present ..., o (
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Carlos Rojas
Supporter
Languages:
English (English )
Spanish (Español )
Timezone:
Europe/Madrid (GMT+02:00)
|
Hi,
Thank you very much for your message.
If the issue persists in a minimal setup then we might be facing a compatibility issue. In this case, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Our Debugging Procedures
I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to back-up the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.
Regards,
Carlos
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vadimR-3
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Hello,
Thanks for your help. ; o)
I followed your orders, but the problem is similar. ! ; o (
And the translation of Products into Chinese does not work !
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vadimR-3
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I just saw that the Woocommerce Product Tabs Plugin has not been updated for more than 2 years. In addition WordPress no longer recognizes it !!
What a waste of time, you are the professional.
What do you think ?
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Carlos Rojas
Supporter
Languages:
English (English )
Spanish (Español )
Timezone:
Europe/Madrid (GMT+02:00)
|
Hi,
I would recommend you to use another plugin without hesitation. Over 2 years without actualizations a plugin too old to use, also it might bring security issues.
You can search for another plugin that creates custom tabs for products and check if it appears in our list of compatible plugins: https://wpml.org/documentation/plugins-compatibility/
Regards,
Carlos
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vadimR-3
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Thank you very much Carlos,
I also use the plugin "Custom Product Tabs for WooCommerce
By YIKES, Inc ", which has regular updates ...
WPML has been asked for years to integrate this plugin into its catalog and still no response ...
https://wordpress.org/support/topic/custom-product-tabs-wpml/#post-12616453
What is your opinion ?
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Carlos Rojas
Supporter
Languages:
English (English )
Spanish (Español )
Timezone:
Europe/Madrid (GMT+02:00)
|
Hi,
Thank you for providing this link.
I contacted our compatibility specialists and the plugin you mention should work. They also recommend trying this one: https://wpml.org/documentation/woocommerce-extensions-compatibility/translating-woocommerce-tab-manager-woocommerce-multilingual/
Please check both of them and let me know the results.
Regards,
Carlos
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vadimR-3
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Hi,
Thank you very much Carlos,
The big problem with the plugin "Custom Product Tabs for WooCommerce By YIKES, Inc", is that I can't do global translations. I can only do individual translations. You have to start over with each product ...
Do you have any advice for Global translations for all products
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Carlos Rojas
Supporter
Languages:
English (English )
Spanish (Español )
Timezone:
Europe/Madrid (GMT+02:00)
|
Hi,
Please visit this link where you will see the documentation on how to translate global tabs: https://wpml.org/documentation/woocommerce-extensions-compatibility/translating-woocommerce-tab-manager-woocommerce-multilingual/#translating-global-tabs
Regards,
Carlos
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vadimR-3
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Hello Carlos
Thank you for your support.
Unable to do Global translations with my "Custom Product Tabs for WooCommerce" plugin.
The creator of the "Custom Product Tabs for WooCommerce" Extension tells me that WPML does not respond to his request to enter the WPML program !?
https://wordpress.org/support/topic/custom-product-tabs-wpml/#post-12616453
What's wrong with > hidden link ??
Why WPML does not work with hidden link ?
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Carlos Rojas
Supporter
Languages:
English (English )
Spanish (Español )
Timezone:
Europe/Madrid (GMT+02:00)
|
Hi,
Could you provide more information on when the authors of this plugin requested to join our Go Global Program?
Regards,
Carlos
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vadimR-3
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Hello Carlos,
Thank you for your reply.
I don't want to be the arbiter between WPML and YIKES, Inc ... It's not my role.
I am French and do not speak English and the Google translator has its limits which resulted in a communication problem for me.
I will finish this ticket. Thank you very much for your work.
Have a good day
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