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This topic contains 5 replies, has 4 voices.

Last updated by Bernat Torras 5 years, 9 months ago.

Assigned support staff: Bernat Torras.

Author Posts
April 30, 2014 at 10:48 am #390854

ingo moeller

let's assume i've the following structure
- the parent category (containing 0 products)
|- child cat 1 (containing 1 product)
|- child subcat 1 (containing 1 product)
|- child subcat 2 (containing 3 product)
|- child cat 2 (containing 12 products)
|- child cat 3 (2 products)

in german every product in any subcategory is shown in woocommerce

so it was when I clicked on the #English translation.
but with the newest wpml update just the products contained in the category are shown:

- the parent category (containing 0 products): ---> shows 0 products
|- child cat 1 (containing 1 product) ---> shows 1 products
|- child subcat 1 (containing 1 product) ---> shows 1 products
|- child subcat 2 (containing 3 product) ---> shows 3 products
|- child cat 2 (containing 12 products) ---> shows 12 products
|- child cat 3 (2 products) ---> shows 2 products

as said before the update it worked correctly.

do you have any idea what to do?



May 1, 2014 at 12:16 am #391522


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WPML support team,
By OnTheGo System

May 1, 2014 at 7:26 am #391619

Rupashree Mane Hadke


A WooCommerce support specialist will take this thread very soon. In the meanwhile, please include here:

1. WordPress version
2. WooCommerce version
3. Versions for all installed WPML componenet

WPML support team,
By OnTheGo System

May 2, 2014 at 6:48 am #392121

Bernat Torras

Hi ingo,

Could you also provide us credentials of your site so we can log on your backend and check your configuration? I'll enable a private form to let you share them in a secure way (you'll find it at the bottom of the page). Also, could you provide example urls to let us replicate the issue quicker?


May 5, 2014 at 11:27 am #393564

ingo moeller

hi all,
sorry for coming late. we had a so called long weekend in germany.
version were the actual ones (woocom released a new version on the weekend)
I sent you the credentials.
as an example, look here:
hidden link
and here:
hidden link
best ingo

May 5, 2014 at 2:16 pm #393739

Bernat Torras

Hi ingo,

I think your issue can be solved by updating your categories translations in WPML>WCML>Product Categories. I've tried it with 'promotional porcelain' category and it seems to work. Can you try it and check if it fixes all categories?


The topic ‘[Closed] woocommerce: products in subcategories are not shown’ is closed to new replies.