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This topic contains 1 reply, has 2 voices.

Last updated by Itamar 2 years, 11 months ago.

Assigned support staff: Itamar.

Author Posts
December 13, 2018 at 2:37 am #2995495

takeshis-2

HI
Our site using woocommerce is a multilingual site. Can I translate Woocommerce's emails as multilingual ? Is it sent to customers in their language?
Regards,

December 13, 2018 at 7:01 pm #2999174

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi.

You should be able to translate your emails in String Translations.

Please make sure that you have installed the current versions of all required plugins including WooCommerce Multilingual. https://wpml.org/documentation/related-projects/woocommerce-multilingual/

The follow the below steps to translate the email contents
- Go to WPML - Theme & Plugins Localizations
- Select WooCommerce plugin and scan
- Go to WPML - String Translations
- Search for your email strings
- Translate & Save

https://wpml.org/documentation/getting-started-guide/string-translation/

If you are still having issues with this, please explain which step is problematic. Please share your Debug Informations with me? http://wpml.org/faq/provide-debug-information-faster-support/

Thanks,
Itamar.

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