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This topic contains 5 replies, has 2 voices.

Last updated by Irene 5 years, 7 months ago.

Assigned support staff: Andreas Neuber.

Author Posts
August 26, 2013 at 9:29 am #157557

Irene

Hi,
I'm using Wooslider Products Slideshow in combination with Wooslider to display products on my homepage.

It works fine in German.

In the translated English version, however, when I try to insert the slider via "add media", it shows me the German categories instead of the English categories to select.

At one point, I had a selection of English categories, but it only showed me an empty frame.

What I've tried so far:

- de-activate and re-activate the plugins
- "set languages" on the troubleshooting page

To no avail.

Categories are all translated and mapped.

Can you help?

Thank you!

August 26, 2013 at 10:38 am #157587

Andreas Neuber
Supporter

Languages: English (English ) German (Deutsch )

Hello Irene,

This sounds like a "plugin/WPML incompatibility". WPML and Woocommerce are working nicely together but sometimes there are problems with add-on plugins.

In order to say more, could you provide us with credentials for your website and we have a closer look?
I will sent you an email with more details in a minute. Thanks in advance!

August 28, 2013 at 10:29 am #158361

Andreas Neuber
Supporter

Languages: English (English ) German (Deutsch )

Hello Irene,

Thanks for the login info!
We are checking right now, but must admit I have my difficulties.

Just to make sure that I'm not looking at the wrong spot, in case you like to add a new "product slide" under which WP admin menu point would you do it?

August 28, 2013 at 12:00 pm #158404

Irene

Hi Andreas,
thanks for getting back to me. The WooSlider is the one in the image attached.

However, if you want to use it as a products slider, you just go inside Startseite / Homepage (en) and insert it there.
The woo slider is inserted from the Insert Media menu. (see second screenshot).

Please make sure you're in the right backend: tswisst.de (not shop.tswisst.de)

HTH!

August 29, 2013 at 11:28 am #158807

Andreas Neuber
Supporter

Languages: English (English ) German (Deutsch )

Hello Irene,

Thanks for the feedback - good that I asked 🙂

Could you try this:
> go to hidden link
> and adjust the shortcode to:

[wooslider category="rolex-parts,vintage-watches" slider_type="products" layout="text-right" overlay="none" id="start" link_title_to_product="true"]

Basically, different id="". Instead of "Home" - "start".

Does the slider appear then?

August 29, 2013 at 12:11 pm #158833

Irene

Hi Andreas,

thanks a bunch!

Didn't work with the code, but changing the id="" put me on the right track.

- I created a new slide under "Add slides" instead of going through the Add media screen directly in the home page
- then took that shortcode and inserted it in the English home page!

Thanks again for your help, saved me a few grey hairs!

/Irene