Hi, Amit here, I am the WPML Support Manager.

We are working hard to debug and look at every single report, at the moment it takes us more than 24 hours to get back to you.

All of the known issues are documented in https://wpml.org/known-issues/ you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described here https://wpml.org/faq/checklist-before-opening-a-ticket-in-wpml-support/

in WPML we are very proud at our level of support, we are one team from all over the world and we are all experienced WordPress developers, you can read more about us here - https://wpml.org/forums/supporters/

OK enough talking, going to fix some issues

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.


This topic contains 3 replies, has 2 voices.

Last updated by Amit 2 days, 3 hours ago.

Assigned support staff: Amit.

Author Posts
December 5, 2018 at 8:23 pm #2971640


Our new WPML release is specifically dedicated to Gutenberg integration. To learn how to translate content that you create with Gutenberg, read WPML https://wpml.org/2018/11/wpml-4-1-adds-gutenberg-compatibility - 4.1 announcement post.

We also have 3 known issues you should be aware of:

- Translations of Gutenberg Reusable Blocks are not displayed - https://wpml.org/errata/translations-of-gutenberg-reusable-blocks-are-not-displayed
- Gutenberg Latest Posts block displays posts in all languages - https://wpml.org/errata/gutenberg-latest-posts-block-displays-posts-in-all-languages
- Gutenberg blocks created using ACF 5.8 are not translatable - https://wpml.org/errata/gutenberg-blocks-created-using-acf-5-8-are-not-translatable

Gutenberg is such a different editor that it requires many changes from all plugins and themes.

Gutenberg on existing sites
If it ain't broken, don’t fix it. For existing sites, the safest approach right now is to stay with the classic editor. To do this, we recommend that you use the Classic Editor plugin.

Gutenberg on new sites
When you’re building new sites, there’s less to break. Give Gutenberg a try and see how you like it. If the plugins and theme that you use work great with Gutenberg, you might be into a nice new experience.

December 7, 2018 at 6:10 pm #2979060

Patrick Cruz

Hi Amit,

You can add that WPML 4.1.1 is not working with WPBakery 5.6 on WordPress 5.0.

Error when both activated:

TypeError: e is undefined[Learn More] shortcode.min.js:1:1650

December 7, 2018 at 6:17 pm #2979113


Thanks, @patrick, we did not see this when testing, looking at this.

December 7, 2018 at 6:59 pm #2979186


Hi @patrick, my colleague Ahmed have just tested and both front and back-end are working fine, we were also able to translate and publish a post as usual.

Can you please open a new ticket with as many details as possible so we can debug your site and see what's going on?