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This thread is resolved. Here is a description of the problem and solution.
Problem: WordPress backend language is not the language selected in the user profile.
Solution: 1. go to WPML > Theme and plugins localization 2. select the option "Translate themes and plugins using WPML's String Translation and always load .mo files as backup" in localization option : https://take.ms/VLhND 3. save 4. switch back to "Translate themes and plugins using WPML's String Translation only (don't load .mo files)"