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Last updated by Carlos Rojas 3 months ago.

Assigned support staff: Carlos Rojas.

Author Posts
July 16, 2019 at 11:07 am

kwok-sanC

Dear Support,

I would you to get help from you about WPML all import addon not working in our site. We have tested with the excel file attached for two language (traditional Chinese and English) by linking up with same connector. You can see the import record in WPML "Manage import".

Please let me know if you have any question. Looking forward to have your reply.

site access: pearson/pearson123

Thank you very much,
Ron Chan
Catus Technology

July 16, 2019 at 12:07 pm #4220039

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hello,
Thank you for contacting WPML support.

I need to ask you to update all outdated plugins and themes, specially WPML plugins, to their latest version. Outdated functionalities can cause conflicts in the code.

Also, I kindly ask you to visit this link where you will find our official documentation on how to use WPML All Import plugin: https://wpml.org/documentation/related-projects/wpml-all-import-plugin-website-import-with-wpml/

Please let me know if the issue persists.

Kind regards,
Carlos