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This topic contains 3 replies, has 2 voices.

Last updated by Mihai Apetrei 2 months ago.

Assigned support staff: Mihai Apetrei.

Author Posts
August 9, 2019 at 10:40 am

gian-luigiG

I am trying to:

translate some pages (as homepage) of our site under developement builted with wpBakery: it seems to be fine but results aren't presentable. May you help us?

Regards

August 9, 2019 at 4:11 pm #4371769

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi and thank you for contacting WPML Support!

I will be happy to help you with this.

From what I can see, the homepage translation is not published (I will attach a screenshot, too - I see the gear icons at the moment, it should show a pencil edit icon if the translation would be published).

Can you please go here (hidden link), translate all the fields, check the "La traduzione è stata completata" box for each field and then save/publish the translation using the button at the bottom of the page?

Please let me know if that solved the issue.

I will be waiting for your response.

PS: Just a note that I won't be working on the weekend so I will be able to get back to you at the beginning of next week.

If you would prefer to not wait for a ticket response, you can mark this current ticket as resolved and in the process of creating a new ticket, you can select the "Live chat" option (it should be the default method now).

Kind regards,
Mihai Apetrei

August 12, 2019 at 7:18 am #4378789

gian-luigiG

Hy,
Customer goes on holiday for a fare weeks. You can close the ticket and i'll go ti another ticket when we restart this project.
Tnx and regards!

August 12, 2019 at 3:24 pm #4381857

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Ok.

Thank you for the notice.

I'm closing the ticket.

Kind regards,
Mihai