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This topic contains 2 replies, has 2 voices.

Last updated by aramL 1 year, 7 months ago.

Assigned support staff: Bruno.

Author Posts
October 15, 2018 at 12:22 pm #2817358


Tell us what you are trying to do?
- I am trying to translate a product template form English to German

Is there any documentation that you are following?
Checked your support forum, but could not find a solution.

Is there a similar example that we can see?

What is the link to your site?
hidden link

October 16, 2018 at 11:14 pm #2822524


Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Thank you for contacting us. Please, my sincere apologies for the delay in answering.

Please, follow the steps below to see if the issue is resolved:
- Click on the WPML > Settings > Post Types Translation
- Make sure you find the desired post type and select the "Translatable - only show translated items" option
- Click on the Save button
- Try translating the desired content again

If this is not what you are asking, can you please elaborate a little more so I can better understand? Sometimes screenshots illustrating what you mean may go a long way to clarify what words fail to transmit so if you like make use of "upload an image" below the comment area.

Thank you.

October 24, 2018 at 7:22 pm #2847728


Great Job Bruno! Thank you. It works now!