Thank you for contacting WPML support. I'd be happy to help you further on this issue.
I just checked the currency switcher on this page and it's switching properly. hidden link
So could you please provide me with a link along with its screenshots where the issue can be seen?
Also, If you disable all non-related WPML plugins except Wp-Rocket, switch to one of default themes, the problem persists or not?
NOTE:
+ Make a backup (both files and database) for your site before updating/proceeding anything (Always a good practice!).
Hello,
Of course it is switiching perfectly because the wp rocket plugin is deactivated.
I have tried with 2 websites: 1 using handmade theme other using sash theme whenever wp rocket is activated the currency won't switch. You need to change the page for few times to get the selected currency.
I can't do tests on my live website.
But if you check this topic https://wpml.org/forums/topic/currency-switcher-dont-change-currency-when-site-is-cached-wp-rocket/
it is the same issue. As you can see it doesn't matter what theme are you using (That guy was using flatsome theme) wp rocket blocks the currency switcher.
I can give you a sandbox link if you want to test.
Just use handmade/flatsome or slash theme and you will see that currency won't switch immediatly.
I can give you a sandbox link if you want to test.
Just use handmade/flatsome or slash theme and you will see that currency won't switch immediately.
Sure, this will be much helpful for me to test the issue further, I have enabled the private reply so you can send me a sandbox link to test this issue further.
I tested the issue on my browser and here are my results where the issue is not reproduced, so could you please test the issue in a new browser and let me know if the results are same. hidden link
I can see the issue, to further debug this issue I would need to replicate the issue on my localhost so would you mind sending me wp-content and database backup files, you can zip these files and send me the files using google drive.
To send the link, you can edit your previous private reply.
I tried to replicate the issue using the database backup file you provided but it seems the file contains errors as a reason I couldn't perform the debugging, so would you mind sending me the database backup file once again.
I just disabled/enabled the wp-rocket on your site and I can see that it's working properly, so it seems like there was some issue which is fixed disabling enabling it. Could you please monitor the issue for some time and let me know if the issue is fixed.
