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This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 28 replies, has 4 voices.

Last updated by Shekhar Bhandari 5 months, 3 weeks ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
March 21, 2018 at 6:09 pm #1552835

John

Same issue when i am trying to switch via the button that is above add to cart.
Also on mobile devices.

March 22, 2018 at 3:31 pm #1554067

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hi there,

That seems unusual, I am currently asking for feedback from our 2nd tier supporters for this issue and will respond to you soon.

Thanks

March 23, 2018 at 2:43 am #1554535

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hi there,

The issue seems to be already reported and our developers are working on it to make the switcher compatible, in the meantime, our 3rd tier supporter suggested to use the beta to fix the issue, so would you mind following the below steps:

1) Backup your site properly.
2) Deactivate WooCommerce Multilingual
3) Download the latest beta of WooCommerce Multilingual here: https://wpml.org/account/downloads/ and choose "Beta" from Choose channel: section.
4) Now install the latest beta of WooCommerce Multilingual.

Note: Beta versions shouldn't be used on the production server and it should be used on the Development server, so please don't proceed without creating the backup on live site.

Let me know if this helps.

Kind Regards,
Shekhar

March 23, 2018 at 2:47 am #1554539

pierrep-17

Hello, here is the answer from wp rocket team :

--------------------------------------------------------

Currently, WPML Currency Switcher is not compatible with WP Rocket. The problem is that plugin does not store currency selections in a cookie, so we cannot create a specific cache for each currency. It uses a PHP session instead and no PHP sessions are executed on a cached page.

For this reason, we recommend that you use Aelia Currency Switcher or the WooCommerce Currency Converter widget (both of which use cookies, allowing WP Rocket to create different caches for each currency).

This is Aelia Currency Switcher:
hidden link

And here is the WooCommerce Currency Converter widget
https://woocommerce.com/products/currency-converter-widget/
--------------------------------------------------------

For information I finally got it working using Aelia Currency Switcher. I just turned off WPML multi currencies and activated aelia. Hope that help !!

March 28, 2018 at 1:25 pm #1559044

John

I have tried with the latest beta but without luck.
I would like to know if there is any eta regarding this issue.

March 29, 2018 at 1:09 am #1559610

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thank you for the details.

There is no any ETA available currently when the update with the fix for this issue will release, I will send the information about beta versions to our compatibility developers and once I will have any feedback I will get back to you soon.

Thanks

April 3, 2018 at 10:28 am #1563191

John

still waiting for an eta....i need all my websites to be compatible with this plugin.

April 12, 2018 at 3:59 pm #1611656

John

Hello? This is the 2nd ticket that i have opened and there is no answer. How you handle your support? I don't get it.
No answer ticket opened for more than 3 weeks.

May 2, 2018 at 10:48 am #1928833

John

waiting for updates, is this topic going to be unsolved untill Christmas?

May 9, 2018 at 1:36 pm #2053536

John

Still waiting for a fix!!!!

May 10, 2018 at 7:24 am #2066436

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I just checked our internal system regarding this issue and the fix for this issue will be probably released in our next WooCommerce Multilingual release.

I will keep you updated.

Thanks

May 10, 2018 at 11:41 am #2070322

John

Hello,
thanks for responding after 1 month.
So the fix might not be in the next update.
""will be PROBABLY released in our next WooCommerce Multilingual ""

May 27, 2018 at 5:50 pm #2235461

roiC-2

Hey, is there anything new?

August 5, 2020 at 4:09 am #6738297

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I was doing an old queue check and notice this issue is here for a long time since we have a lot of improvements added in the latest versions, I would suggest you update the theme/plugins to the latest versions and see if that helps.

Note: Keep a Backup Before Updating

if the problem still exists, feel free to open a chat where we can quickly help you.

Closing here.

Thanks