Please make sure to update to WPML 4.3.4 before reporting any issue

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

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This topic contains 18 replies, has 3 voices.

Last updated by Rainer 3 years, 12 months ago.

Assigned support staff: Ankit.

Author Posts
November 19, 2015 at 3:17 pm #750339

Rainer

User name is: hidden link (the browser edge added automaticly http in front)
Regards
Riner

November 19, 2015 at 3:19 pm #750342

Rainer

user name without http

November 20, 2015 at 9:29 am #750957

Ankit

I observed that following are the variables and values on your server:

max_execution_time = 120
post_max_size = 32M
upload_max_filesize = 32M
max_input_vars = 4000

Can you please change these values to

max_execution_time = 300
post_max_size = 100M
upload_max_filesize = 100M
max_input_vars = 28070
?

Let me know changing these variables help.

If this is shared hosting and you cannot change these values, you can use solution suggested at: https://wpml.org/forums/topic/wp-translation-update-french-not-possible/#post-742218

Regards
Ankit

November 23, 2015 at 8:52 pm #753045

Rainer

Thank you for your help.
Now it is possible to update the language / the French translation. It works after the update WPML String Translation 2.3.1.