This thread is resolved. Here is a description of the problem and solution.

Problem: The user was having missing images in a Visual Composer(WPBakery) grid.

Solution: Duplicating the site images through WPML->Settings->Media Translation resolved the issue.

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This topic contains 2 replies, has 2 voices.

Last updated by tomazM 10 months ago.

Assigned support staff: Jamal.

Author Posts
August 2, 2019 at 10:20 pm


I am trying to: trasnalte page which have Media grid in content, but this part of side is only loading...

Link to a page where the issue can be seen:

Original, where Media Grid works well: hidden link

Translations: EN: hidden link
DE: hidden link

First translation (EN) is only loading Media Grid, but second link (DE) is showing only one image

August 5, 2019 at 3:24 pm
August 5, 2019 at 4:24 pm #4341985


Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)


Thank you for contacting WPML Support. I will be glad to help with this.

Would you please run Media Duplication and check if it resolves the issue for both languages, you can run Media Duplication in WPML->Settings->Media Translation. Please see the attached image.

Best regards,
WPML Support

August 5, 2019 at 4:59 pm #4342119


My issue is resolved now. Thank you!