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[Resolved] WPBakery Post Grid element "Exclude from filter list" category reappears

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This topic contains 25 replies, has 2 voices.

Last updated by Martynas.V 4 years, 1 month ago.

Assisted by: Yvette.

Author Posts
March 1, 2020 at 6:10 pm #5595093

Yvette
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Paris (GMT+02:00)

Hmm

It´s working for me. Here it is again:
hidden link

I changed the values in:
Post Grid Settings > General > Narrow data source
Post Grid Settings > Filter > Exclude form filter list

Curiously, when I deactivated our plugins, and accessed the pages, it was clear that the wrong category was selected. This was made more apparent by changing the category label to include the language code so that I could be sure to select the correct category.
March 2, 2020 at 6:51 am #5596949

Martynas.V

Can you give me admin credentials to the sandbox? I still get the login window.

What if you update the text in the original language and the update translations? This is when the problem appears.

March 2, 2020 at 8:47 am #5597481

Yvette
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Paris (GMT+02:00)

OK

Try with these credentials.
Test
J!lfBGbn^$wTTkRapIKY3g7Q

What do you mean about changing the text? Could you upload a screenshot or do a screencast? Remember images need to be <1M to upload to the forum
March 2, 2020 at 9:19 am #5597749

Martynas.V

Thank you, I managed to login.

I added new text in Lithuanian page: hidden link

I wanted to update translations but CTE is not showing. Maybe this user have limits?

After updating translation we need to check if filter excluding is still working correctly.

March 2, 2020 at 12:23 pm #5598965

Yvette
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Paris (GMT+02:00)

You need to enable the Translation Editor from within the LI original language version of the page (see image).

Once you do your test -please let me know the result

YouNeedToEnableEditor.png
March 2, 2020 at 12:55 pm #5599177

Martynas.V

Ok, so I updated translation for English and the problem is still there: hidden link

And I didn't update Hungarian so everything as it was: hidden link
March 2, 2020 at 1:17 pm #5599379

Yvette
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Paris (GMT+02:00)

Yes. Confirmed.

You will need to "fix" the category selections manually, deactivating WPML CMS as we discussed previously, until this bug gets sorted.

Thanks for your patience and the clear example. I can now prepare to escalate this.
March 2, 2020 at 1:26 pm #5599435

Martynas.V

You don't need to deactivate WPML. As I wrote in the the first message you need to go to that language page, edit it manually and re-exclude category.

As I update original page from time to time it gets annoying to do that. So when you have fix for this let me know.
March 2, 2020 at 2:42 pm #5600243

Yvette
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Paris (GMT+02:00)

Escalated to 2nd tier
March 23, 2020 at 10:25 am #5740005

Yvette
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Paris (GMT+02:00)

Hello

Sorry for the time it´s taken to get back to you. We have registered this as a bug and can offer you the following workaround.

1. Add the following code to the end of your theme´s functions.php

/**
 * Allow translating numbers
 *
 * @see https://wpml.org/forums/topic/wpbakery-post-grid-element-exclude-from-filter-list-category-reappears
 */
function wpmlsupp_7499_allow_translating_numbers( $is_translatable, $job_translate ) {
    $data = $job_translate['field_data'];
	if ( 'base64' === $job_translate['field_format'] ) {
		$data = base64_decode( $data );
	}
    if ( is_numeric( $data ) ) {
    	return true;
    }
    return $is_translatable;
}
add_filter( 'wpml_tm_job_field_is_translatable', 'wpmlsupp_7499_allow_translating_numbers', 10, 2 );

2. Add the following XML here to WPML > Settings > Custom XML Configuration:

<wpml-config>
    <shortcodes>
        <shortcode>
            <tag>vc_basic_grid</tag>
            <attributes>
                <attribute>title</attribute>
                <attribute>exclude_filter</attribute>
                <attribute>taxonomies</attribute>
            </attributes>
        </shortcode>
    </shortcodes>
</wpml-config>

3. Do a small modification on the page and save it.
4. Now the field will be available on the translation editor.
Translate it with the translated ID of "2020" (27 for english version - see screenshot)

Please let us know if this has worked for you as it did on the copy of your site that you provided to us.

ss878.png
March 23, 2020 at 10:48 am #5740313

Martynas.V

My issue is resolved now. Thank you!

As I understand for other future websites I will need to do the same right? Or it will be fixed?
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.