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This topic contains 2 replies, has 2 voices.

Last updated by Shekhar Bhandari 8 months, 1 week ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
February 10, 2019 at 6:57 pm #3180142

nicholasB-18

Hi,

Loving WPML so far!

However, I am using a plugin called Let"s Review (hidden link) with the 15Zine Theme.

This allows me to add in a box to posts that has some custom content and links. When i translate a page and copy all info over from the original, this info does not come with it and i have to re-enter all the info manually.

Is there a way I can change this? I can provide a temporary login to the site if that helps?

Thanks,

Nick

February 12, 2019 at 5:02 am #3186603

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thank you for contacting WPML support. I'd be happy to assist you further on this issue.

Can you please elaborate a little more so I can better understand?

Sometimes screenshots illustrating what you mean may go a long way to clarify what words fail to transmit so if you like make use of "upload an image" below the comment area.

Further, please provide login details so I can check the plugin settings, I need to request temporary access (wp-admin and FTP) to your site in order to be of better help. You will find the needed fields for this below the comment area when you log in to leave your next reply. hidden link

This info is private and available to you and supporters only. Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note that:

#1
Backup (both files and database) your site before giving us your credentials. You can use a plugin for this if you like. I often use the Duplicator plugin for this purpose.
See: http://wordpress.org/plugins/duplicator/

Duplicator instruction
hidden link

#2
It would be better if you give me the test site rather than the live site.

#3
If the issues need some changes in the plugins updates/disabling we will install a plugin called “duplicator” and replicate the site in our local server for testing.

Look forward to your reply.

Thanks

February 12, 2019 at 9:40 am #3187525

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I added the review box to the following two posts and it's working properly.
hidden link
hidden link

Is this what you want? If not could you please provide a step to step guide to reproduce the issue.

Look forward to your reply.

Thanks

The topic ‘[Closed] WPML and Let's Review’ is closed to new replies.