This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was concerned about the high cost of translating 266 words into 15 languages, which amounted to approximately 158€. They also inquired about the most cost-efficient way to translate all strings in their child theme text domain.
Solution:
1. We explained that translation costs vary depending on the translation engine used. For instance, WPML AI charges 4 credits per word, while other services like Google Translate and Microsoft Translator may charge less.
2. To manage costs effectively, we recommended selecting the most economical translation engine, using WPML's Translation Memory to save on future translations, and checking the estimated costs on the WPML -> Translation Dashboard before proceeding.
3. For detailed pricing information, we provided a link to our documentation: https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/
4. We also addressed a specific issue with the translation cost display on the Translation Dashboard, which appeared to be a UX bug. Our 2nd-tier support team investigated and confirmed that the actual charges were correct, and the display issue was cosmetic.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 6 replies, has 0 voices.
Last updated by 1 week, 6 days ago.
Assisted by: Carlos Rojas.
