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[Waiting for user confirmation] WPML automatic translation and deletion issue with WP All Import

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This topic contains 23 replies, has 1 voice.

Last updated by Carlos Rojas 4 hours, 54 minutes ago.

Assisted by: Carlos Rojas.

Author Posts
May 5, 2026 at 1:17 pm #18014129

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

You are welcome!

I will be waiting for your message.
May 5, 2026 at 1:33 pm #18014193

nas-luxuryR

Hey Are you there?
May 5, 2026 at 1:38 pm #18014213

nas-luxuryR

Hi,

Now History file not found. Probably you are using wrong encoding or XPath.
what happend? our proprties are not showing in website.
hidden link.

Please check this asap. This will affect our business.

Screenshot 2026-05-05 173637.png
May 6, 2026 at 5:26 am #18015731

nas-luxuryR

Hi, Good morning.

Now one property image is missing and some of city comes with chinese language, but its not reflected in website. and not automatically translated

hidden link

Thanks

Screenshot 2026-05-06 091512.png
May 6, 2026 at 6:27 am #18015842

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi there,
Thank you very much for your messages.

As you described and showed in the screenshot, the import process is causing the issue. If you deactivate the WPML plugins, the results on the import process will be the same, which means that WPML plugins are not the culprit.

I recommend that you take a closer look at the import file and make sure it contains the correct information.

Once one import is run successfully, WPML will automatically translate the content.
May 6, 2026 at 7:09 am #18015911

nas-luxuryR

Hi,
Thanks for messaging. Ok I will check on that issue.
But there is some another issue related to translated media, in english site showing only 68,840 medias. But in Arabic 139,014 medias, in chinese 131,530 and in russian 131,741 medias. so we want to delete medias from translated pages. Its not possible to delete manually from our end. But we tried manually with small batches and it causes server error.

Please help me to delete the duplicated properties medias from wordpress dashboard.
May 6, 2026 at 10:05 am #18016875

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

Can you confirm you used the WP Bulk Delete plugin to delete the properties?
May 7, 2026 at 5:42 am #18018905

nas-luxuryR

Hi,

We manuallly deleted alll the duplcates items from different languages and its around 16000 something in trash and using WP bulk delete plugin deleted all the trashed properties. But media are not deleted . count remains same for media.

I have also checked today after the import some of the properties are not automatically translated and i manually translated that . And there is also duplication happening in translated site.

Please look on the counts. Please help me to solve the issue asap.

Thanks .

Screenshot 2026-05-07 093710.png
May 7, 2026 at 11:09 am #18020096

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi there,

Thank you very much for your message.

Since the properties were deleted using the WP Bulk Delete plugin, I would recommend contacting their support team to check whether the plugin also removes the attached or related media files during the deletion process.

It’s possible that the plugin performs the deletion directly via SQL queries, which bypasses the standard WordPress hooks and actions. WPML relies on these WordPress actions to properly handle related translations and media associations, so if they are skipped, WPML cannot process the cleanup correctly.

The plugin authors should be able to confirm whether their deletion method triggers the native WordPress delete actions and advise on the correct way to remove related media, together with the properties.