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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is importing real estate properties daily from Bitrix into WordPress using WP All Import, with the main import language being English. The properties should automatically translate into Arabic, Chinese, and Russian. However, issues include some English properties not translating into all languages, some translations remaining incomplete, and when properties are deleted from the English import, their translated versions and associated images are not deleted properly.
Solution:
1. Navigate to All Import -> Manage Imports in your WordPress admin.
2. Click Edit on your property import.
3. In Step 4 (Configure Advanced Settings), change the deletion setting to Delete posts that are missing from this import and were created by a previous run of this import.
4. Ensure the option Also delete Attachments is unchecked to prevent media deletion issues.
5. Save your import configuration.
6. After the next import run, verify if the translated versions and their images are also properly removed.
7. To ensure automatic deletion of translations, go to WPML > Settings, scroll to Posts and pages synchronization, and enable When deleting a post, delete translations as well.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 38 replies, has 1 voice.

Last updated by Carlos Rojas 1 month, 2 weeks ago.

Assisted by: Carlos Rojas.

Author Posts
May 21, 2026 at 1:51 pm #18051957

nas-luxuryR

Thats the issue?

May 22, 2026 at 10:00 am #18053872

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi there,
Thank you for updating the outdated functionalities.

I want to ask for your authorization to create a copy of the site, or I kindly ask you to create a staging site and share the access credentials in your next message. You can use the WP Staging plugin for free to create the staging site.

This is necessary for our 2nd tier of support to run further tests to isolate the cause of the issue and find a solution.

Looking forward to your message.

May 27, 2026 at 11:08 am #18063276

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello again,

Please double-check if the import files contain this new column for automatic translation after importing: https://wpml.org/documentation/related-projects/wpml-export-and-import/preparing-import-files-for-wpml-export-and-import/#additional-field-to-send-imported-content-for-automatic-translation

Looking forward to your message.

June 1, 2026 at 10:49 am #18072949
nas-luxuryR

Hi , Good day!
We are facing a serious issue on the Arabic version of our website.

Website: nasluxury.com

The English, Chinese, and Russian pages are working correctly.

But on Arabic pages, some pages are showing only the header/footer on the front end.

Affected pages include:

Arabic homepage
Arabic Reem page / Arabic area pages

We already tried:

Cleared LiteSpeed cache and Hostinger cache.
Regenerated Elementor CSS & Data.
Updated Elementor and Elementor Pro.
Ran WPML Troubleshooting tools:
Clear WPML cache
Remove ghost entries from translation tables
Fix element_type collation
Fix WPML tables collation
Set language information
Opened Arabic translation in WPML Advanced Translation Editor.
Translation is 100% complete.
Clicked Save and Complete.
Tested in incognito and with cache-busting URLs.

The issue still remains.

The Arabic homepage appears to not output the full Elementor layout. The Arabic Reem page seems to have content in the page source, but on the front end it is not displaying correctly.

New threads created by Carlos Rojas and linked to this one are listed below:

https://wpml.org/forums/topic/split-wpml-automatic-translation-and-deletion-issue-with-wp-all-import/

June 1, 2026 at 10:52 am #18072951

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi there,

The issue you are describing in your latest message is a different problem than the original, correct?

June 1, 2026 at 11:06 am #18073017

nas-luxuryR

yes, but first priority is this, thats why am asking this

Screenshot 2026-06-01 092259.png
June 1, 2026 at 11:11 am #18073041

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

I have split the ticket to solve the problem of the homepage independently. This way, we will be following our forum policy of solving one issue per ticket. Here is the ticket where we will be solving the problem with the Arabic homepage: https://wpml.org/forums/topic/split-wpml-automatic-translation-and-deletion-issue-with-wp-all-import/

June 1, 2026 at 11:15 am #18073043

nas-luxuryR

Ok, Thanks

June 1, 2026 at 4:20 pm #18073801

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

You are welcome.