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Last updated by Noman 7 months, 2 weeks ago.

Assigned support staff: Noman.

Author Posts
March 3, 2019 at 9:43 am #3265898

tobiasW-2

I am trying to:
I get this message that wpml-cms-nav and wpml-string-translation should be updated because the version does not fit the version of all other wpml plugins?

Link to a page where the issue can be seen:
hidden link

I expected to see:
and update button. but there isn't on. How can i force the update

Instead, I got:

March 3, 2019 at 10:15 am #3265983

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. Please update manually every WPML plugin with the latest ones downloaded from your account page. Then don't forget to clean the browser and server cache, as this sometimes happens due to cache.

To do a manual update please follow these steps:

1. Backup your database – see for example: http://wordpress.org/extend/plugins/wp-db-backup/

2. Deactivate the existing WPML plugin and add-ons.

3. Delete the plugin files – this does not delete your translations. You will simply delete the plugin files from your "wp-content/plugins" folder, NOT the database records.

4. Download the updated plugins from our servers (https://wpml.org/account/downloads/) and upload them to the plugin directory.

5. Activate the WPML plugin and add-ons.

- We have another user who was able to solve the same issue like this (Summary at top):
https://wpml.org/forums/topic/im-getting-this-message-wpml-update-is-incomplete/

Thank you

The topic ‘[Closed] wpml-cms-nav and wpml-string-translation don't update’ is closed to new replies.